In-flight catering dispatch

Built by someone
who's run the ramp.

AeroCater tracks every truck, driver, and trolley in real time, and flags which flights are likely to come back with food. The person who built it spent years doing this by hand first, so it doesn't guess at what dispatch actually needs.

Why AeroCater exists

Eight years running catering ops. Long enough to see exactly where the old systems break.

"Generic logistics software doesn't know what a hydraulic scissor lift is, or a WB/NB pairing rule, or a 4-hour food-safety window. I got tired of bending someone else's software to fit an industry it wasn't built for, so I built my own."

— Founder, AeroCater · former in-flight catering dispatcher

The part that bothered me most

Trolley after trolley, coming back full.

"At the unit you see it every day — trolleys coming back off the aircraft still full, food nobody touched. And when a flight cancels after it's already been catered, all of that gets thrown out too. Cutting the waste was a big part of why I wanted to build this."

— Founder, AeroCater · former in-flight catering dispatcher

Before a truck leaves, the board flags the flights that will probably come back with food. It looks at how full the plane is and how many meals were ordered. A dispatcher sees that and can call the kitchen. What to cater in the first place comes from what the station did over the last two weeks and how booked tonight's flights are. Whatever still gets thrown away is logged, with the reason why. When a trolley comes back, whoever's at the dish pit scans it and logs what's left and why. It's a record for that one trolley, not a guess made at the end of a shift.

Everything dispatch actually needs

Not a repurposed trucking platform. Every feature is built around the specific mechanics of in-flight catering.

01 — AUTO-DISPATCH

Assignments that respect real constraints

Matches trucks and drivers by drive-transition time, workload balance, and turnaround risk. It won't book a driver outside their shift or double-assign a truck.

02 — TROLLEY TRACKING

Chain-of-custody, not guesswork

Every trolley carries its own QR identity, so you know exactly when it left the kitchen, boarded the aircraft, and came back. Every scan is timestamped.

03 — DRIVER MOBILE APP

Built for a phone in a safety vest

Drivers check in and scan trolleys from a personal link. No separate login, no desktop, and it works one-handed at the unit.

04 — FLEET HEALTH

See a problem before it's a delay

Live hydraulic cycles, service windows, and alerts surface issues before a truck fails mid-turnaround.

05 — AVSEC CHAIN-OF-CUSTODY

A seal history that survives an audit

Every truck load gets sealed and logged. The driver verifies it blind — no seal number ever reaches their screen — and a mismatch flags dispatch immediately, per flight, per truck.

06 — REAL-TIME ALERTS

See the problem while it's still fixable

Truck maintenance issues and trolley waste-returns raise a real alert on the dispatch board the moment they're logged, not a report you read the next morning.

07 — ESG REPORTING

Real fuel and waste numbers, not modeled ones

Scope 1 fuel use and waste figures come from logged entries, not an estimate. Export an audit-ready report whenever a customer or regulator asks.

08 — FLEET MAP

A live map, built for a live feed

See every truck's position on one map. GPS-ready for a live Samsara feed, so dispatch doesn't have to guess where a truck is going to be next.

One screen. Every truck, every flight.

This is a real AeroCater ops board running a live station, not a mockup.

AeroCater dispatcher ops board showing staff on duty, dispatch board with flight assignments, and fleet status panel
STAFF ON DUTY

Every shift, every driver, grouped and visible at a glance.

DISPATCH BOARD

Unassigned flights on one side, driver columns on the other.

FLEET & ALERTS

Truck health and live warnings, updated in real time.

AeroCater driver app on a phone, mid-scan of a trolley QR label, showing 6 scanned confirmation
At the commissary

Scan at the unit. Dispatch knows instantly.

No app to download, no separate password. Just a personal link and a camera.

  • Point-and-scan trolley QR labels at the commissary, no manual typing
  • Automatic duplicate and unknown-barcode detection
  • Manual entry fallback for damaged labels
  • Scans queue locally and sync the moment signal returns

Built to be trusted with live ops

Straight answers about how AeroCater is built and run. No vague reassurances.

Encrypted, access-controlled data

All data is encrypted in transit and stored with row-level security, so every user only ever sees the station and role they're authorized for. It's hosted on Supabase, which is SOC 2 Type II certified.

Individual driver identity

No shared logins. Every scan and every check-in is tied to a specific person, with a full audit trail.

Built around real operational timing

Food-safety windows, turnaround buffers, and shift boundaries are enforced in the dispatch logic itself, not left to a spreadsheet.

Direct support, not a ticket queue

You reach the people who build AeroCater directly, not a tiered support desk reading from a script.

Predictive safety signals

A rule-based safety score per station, built from real signals — override-PIN failures, groundings, seal mismatches, cold-chain breaches. Disclosed as a heuristic, not sold as AI.

Pricing

Sized to your station, not a seat license

AeroCater is priced around your fleet size and station count, not a flat per-user fee that punishes you for growing your team. Tell us about your operation and we'll size a plan around it.

Get pricing →

See it running on real data.

15 minutes. A real ops board, a real trolley scan, no slideware.